Exit SALESFORCE-LOYALTY-MANAGEMENT Salesforce Loyalty Management Accredited Professional (AP-212)
Question 5 of 5
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Q5 Single choice

A Customer Support Manager noticed that the customers supportteam'sperformance decreased since the company rolled out the Loyalty Program. The customer Support Agents complain that finding information about the Loyalty Program Member takes a lot of the time.

What is the standard solution to display the information regarding theLoyalty?

Program Member on the case detail page?

  • A

    Create formula fields on Case Object

  • B

    Create a Screen Flow

  • C

    Embed Loyalty Member Profile Cards

  • D

    Develop a custom component

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