Exit 3M00030A Avaya Contact Center Select (ACCS) Avaya Professional Design Specialist (APDS)
Question 2 of 5
0% complete
Q2 Single choice

Scenario:
Pursuant to opening a new branch office in an emerging market in South Asia, the distributor ("Distributor") engaged by Avaya comes in contact with a leading businessman in the country who claims to have sufficient contacts within the nongovernment space and offers to promote Avaya and our offerings in the country. For the above purpose, the businessman demands a cash payment of $1000 which the Distributor pays on behalf of Avaya without seeking Avaya's approval.

Is the Distributor's conduct appropriate? (Select one.)

  • A

    No, the Distributor has violated our Avaya's policies since he did not receive Avaya's approval before effecting the payment.

  • B

    Yes, since these are typically facilitation "grease" payments aimed to speed up things in the country and are acceptable as exceptions under certain anti-bribery/anti-corruption laws in various countries.

  • C

    No, because the Distributor violated Avaya's policies on anti-bribery/anti-corruption because he did not conduct any due diligence on the businessman and without Avaya's knowledge engaged in conduct designed to improperly influence a commercial customer.