Exit 7392X Avaya Aura Call Center Elite Implementation
Question 2 of 5
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Q2 Single choice

A customer wants to configure their call center for emergencies.

Which action would you advise the call center supervisor to use to configure an alternate call path in case of a disaster?

  • A

    Set of a feature access code that detects a power outage and reroutes calls automatically

  • B

    Set a vector directory number with a collect-type variable.

  • C

    Set a value variable and change the value assigned using a feature access code.

  • D

    Set a trunk group and change the trunk number using a variable.

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