Exit ITIL-DSV ITIL 4 Specialist - Drive Stakeholder Value
Question 5 of 5
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Q5 Single choice

After drawing the service value streams, some bottlenecks are apparent. To improve this, an organization will make use of:

  • A

    User-Centered Design

  • B

    Lean Techniques

  • C

    Service Design Thinking

  • D

    Agile Development

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