Exit MB2-714 Microsoft Dynamics CRM 2016 Customer Service
Question 2 of 5
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Q2 Single choice

You have an entitlement that has total terms of 15.

For a customer, you create three cases that are associated to the entitlement.

You discover that the remaining terms is a value of 12.

You need to identify what the remaining terms will be if you merge the three cases.

What should you identify?

  • A

    9

  • B

    11

  • C

    12

  • D

    14