Exit MB2-714 Microsoft Dynamics CRM 2016 Customer Service
Question 3 of 5
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Q3 Single choice

You use Dynamics CRM for knowledge base articles. You do not use the interactive service hub.

You add a section to an article template. You need to identify the impact to the existing articles that use the article template.

What should you identify?

  • A

    Draft articles and published articles will be updated.

  • B

    Draft articles and published articles will remain unchanged.

  • C

    Draft articles will be updated. A minor version will be created for published articles.

  • D

    Draft articles will be updated. Published articles will remain unchanged.

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