Exit MB2-714 Microsoft Dynamics CRM 2016 Customer Service
Question 5 of 5
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Q5 Multiple choice

You plan to use the automatic record creation and update rules to create new records automata* based on different types of You need to identify which record types can be used as the source type for the automatic record creation and update rules.
Which three record types should you identify?
Each correct answer presents a complete solution.

Select all that apply.

  • A

    custom activity

  • B

    social activity

  • C

    case

  • D

    lead

  • E

    phone call