Exit SERVICE-CLOUD-CONSULTANT Salesforce Certified Service Cloud Consultant (Service-Con-201 | CRT-261)
Question 1 of 5
0% complete
Q1 Multiple choice

Universal Containers had tech support and general customer teams that use unique service console applications.

Which two configuration should a consultant use when deploying the console?

Select all that apply.

  • A

    Assign user to public group with access to the service console app

  • B

    Assign users a permission with access to the service console app

  • C

    Assign users a sharing rule with access to the service console app

  • D

    Assign users a profile with access to the service console app

Previous Next